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INFORMATION FOR PATIENTS REGARDING WUHAN NOVEL CORONAVIRUS (COVID-19) INFECTION

NHS Guidance - Updated 20/03/2020

We have temporarily suspended our online appointment booking functionality. This is to protect patients and staff from COVID19 (Coronavirus). To contact the practice, please use eConsult, or telephone us on 02392 851199. 

We would like to encourage patients to not to walk in to our surgeries during this time unless you have an appointment. This is to minimise the risk of virus transmission to patients and staff. If you do have an appointment please ring the bell for admission to the medical centre.

If you are self-isolating you need an isolation note from NHS online. Click here to get an isolation note.

If you have symptoms such as a newly developed cough or a fever above 37.8 degrees celsius, you should stay at home and self-isolate for 7 days. This advice relates to people who have travelled as well as those that have not travelled recently.

If a member of your household has been told to self-isolate for 7 days due to a cough, high temperature or other virus symptoms, you must also self-isolate for 14 days. This is because it may take longer than 7 days before symptoms develop.

Please do not call the surgery or NHS 111 regarding coronavirus unless you need help with your symptoms. 

Please visit the dedicated NHS 111 coronavirus website: https://111.nhs.uk/covid-19 for further information.

To protect yourself and others, do not go to a GP, pharmacy or hospital.

Welcome to The Lighthouse Group Practice Practice

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Our practice now offers a wide range of services through our website, register to gain access to:

  • Online Appointment Booking
  • Repeat Prescription Ordering
  • View Your Medical Record

To register, please ask at reception or call us on 023 9285 1199

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